RaptureTech Pvt. Ltd.

Privacy Policy

Last updated: 26 June 2026

RaptureTech Pvt. Ltd. (“we”, “us”, or “our”) is committed to protecting the privacy of every visitor to our website. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://new.rapturetech.co.in or otherwise interact with us, and the rights available to you under applicable Indian law.

1. Scope and Governing Law

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “SPDI Rules”), the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), and other applicable laws of India. It applies to all personal data collected through our website, email, telephone, messaging services, and contact or inquiry forms.

By using our website or submitting your information to us, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our website or share your personal data with us.

2. Information We Collect

We collect only the information necessary to respond to your inquiries and operate our website. This may include:

  • Information you provide to us — your name, company or organisation name, email address, telephone or mobile number, postal address, and the contents of any message, product inquiry, or quotation request you send through our forms, email, or WhatsApp.
  • Technical and usage information — your Internet Protocol (IP) address, browser type and version, device information, operating system, referring website, pages viewed, and the date and time of your visit, collected automatically through cookies and similar technologies.

We do not sell products or process payments on this website. We therefore do not collect payment-card details, bank account numbers, or similar financial information through this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested information, quotations, or product support;
  • To communicate with you regarding our products, services, and your requests;
  • To operate, maintain, and improve our website and its content;
  • To understand how visitors use our website through aggregated analytics;
  • To comply with applicable legal obligations and to protect our legal rights.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

4. Legal Basis and Consent

We process your personal data on the basis of the consent you provide when you submit your information to us, and for the legitimate purposes of responding to your requests and conducting our business communications. Under the DPDP Act, you may withdraw your consent at any time by contacting our Grievance Officer (see Section 12). Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enable core functionality, remember your preferences, and gather anonymous usage statistics that help us improve the website. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings; however, disabling certain cookies may affect the functionality of the website. Any third-party analytics services we use process such data in accordance with their own privacy policies.

6. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

  • Service providers — with trusted third parties who perform services on our behalf, such as website hosting, form-handling, and messaging providers, strictly to the extent necessary to deliver those services and under appropriate confidentiality obligations.
  • Legal requirements — where disclosure is required by law, regulation, court order, or a lawful request by a government or regulatory authority, or to protect our rights, property, or safety, or that of others.
  • Business transfers — in connection with a merger, acquisition, or reorganisation, in which case we will require the recipient to honour the terms of this Policy.

7. Data Security

We adopt reasonable security practices and procedures, as required under the SPDI Rules and the DPDP Act, to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include appropriate technical and organisational measures consistent with the nature of the information we hold. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to respond to your inquiries, and to comply with applicable legal, accounting, or reporting obligations. When your personal data is no longer required, we will securely delete or anonymise it.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data:

  • The right to access the personal data we hold about you;
  • The right to request correction or updating of inaccurate or incomplete data;
  • The right to request erasure of your personal data, where applicable;
  • The right to withdraw consent previously given;
  • The right to grievance redressal through our Grievance Officer.

To exercise any of these rights, please contact our Grievance Officer using the details in Section 12. We will respond to your request within the timelines prescribed under applicable law.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party properties. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their content or practices.

11. Children’s Privacy

Our website is intended for a business and professional audience and is not directed at children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we may take appropriate action.

12. Grievance Officer and Contact

In accordance with the Information Technology Act, 2000, the SPDI Rules, and the DPDP Act, the contact details of our Grievance Officer are provided below. If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact:

  • Grievance Officer: Paras R. Dave
  • Company: RaptureTech Pvt. Ltd.
  • Email: paras@rapturetech.co.in
  • Phone: +91 93746 72571
  • Address: 29/A, Keshavbaug Colony, Kothari Tower Road, Ramnagar, Sabarmati, Ahmedabad - 380005, Gujarat, India

We will acknowledge and address your grievance within the timeframe prescribed under applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of our website after any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.